Remote work is a plus, but toxic culture prevails - Avis employé Customer Service Representative First Advantage

1,0
14 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work is the only pro

Inconvénients

Micromanaging, toxic work environment and too much focus on metrics

avatar
Réponse de First Advantage
3w
Thank you for providing feedback. We're glad that you found the remote working structure to be a positive experience. We're also sorry to hear that the work environment felt toxic and micromanaged with too much focus on metrics. While they're helpful data for us to understand our performance, we never want them to overshadow the culture of trust and collaboration that we seek to build and maintain. We wish you the best in the next phase of your career journey!

Découvrez plus d’avis sur First Advantage

5,0
1 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent work environment and great coworkers

Inconvénients

No cons are within this company for me

avatar
Réponse de First Advantage
13h
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
1,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote first company Once out of operations you really manage your own time.

Inconvénients

Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

avatar
Réponse de First Advantage
12h
Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.
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