Management doesn't know how to Manage - Avis employé IT Analyst FairPoint Communications

Where do I start? Managers are very good at creating an unintentionally toxic environment. They don't understand the needs of their employees, and don't seem to have any desire to begin understanding. On top of that, no one knows what anyone else is doing. We don't know or have visibility into most of our networks, and we don't even know what devices that most of our critical applications are running off of. It's a disorganized mess.