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      Experian

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      Avis sur Experian

      Overall good - Avis employé Senior Client Engagement Manager Experian

      4,0
      18 déc. 2025
      Senior client engagement manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      • Concrete SLAs mean I always have enough time to do my work • Sales Team (BDs) know our services super well, so they don’t oversell • Great culture, feels supportive • actually no blame culture • Great process documentation • I have latitude to handle clients how I want • Get the opportunity to work on internal projects outside my daily job duties • Recognition freely given • Decent pay • We were able to disagree and have differing perspectives and still push forward.

      Inconvénients

      department leadership took the decision to offshore a couple teams and handled the announcement terribly. Management was so insensitive and callous I couldn't believe it. That said, the Director who was the main problem was let go after 1 year in the role.

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      Réponse de Experian
      2mo
      Thank you for sharing such a thoughtful and detailed reflection on your experience, and for the many years you spent contributing to Experian. We’re glad to hear that our culture, ways of working, collaboration, and trust had a positive impact on your day‑to‑day experience. At the same time, we acknowledge your feedback regarding how organizational changes were communicated. We understand how important thoughtful, transparent leadership is during times of change, and feedback like yours helps reinforce that expectation. Thank you again for your contributions and for sharing your perspective.

      Découvrez plus d’avis sur Experian

      5,0
      4 juin 2026
      Customer care representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great environment and people management is amazing

      Inconvénients

      None that I can think of

      1,0
      10 juin 2026
      Anonymous employee
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Decent salary & benefits, monthly no internal meeting days

      Inconvénients

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

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      Recherches associées: Offres d’emploi chez Experian | Salaires chez Experian | Avantages sociaux chez Experian | Entretiens chez Experian
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