Not Customer Focused - Avis employé Customer Success Manager DoctorLogic

1,0
6 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

My team prior to layoffs (besides the leader) was very supportive, collaborative, and overall helpful.

Inconvénients

Unhelpful leadership, avoided customer escalation, no transparency

Découvrez plus d’avis sur DoctorLogic

5,0
21 oct. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible Hours, Work from Home days, etc

Inconvénients

Startups are never a boring ride!

1,0
2 sept. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A handful of smart, hardworking employees who genuinely care about the company and the clients. Good place to learn how to manage in impossible circumstances (if you survive long enough).

Inconvénients

The company was acquired by Yapi, a struggling dental software business, and the result has been absolute chaos. Most of the staff were laid off, and the few who remain are left holding the bag with zero support. Leadership is dishonest and disorganized. Critical product issues go unresolved while executives seem more focused on cost-cutting and “restructuring” than building a future. Morale is in the gutter—people either quit or get laid off, and those left behind are asked to do the jobs of three people with no recognition. The new CEO has a reputation for dismantling companies rather than building them. That pattern is playing out here, leaving no sense of vision or stability.

3
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