Stressful - Avis employé Customer Service Direct Line Group

1,0
11 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Friendly staff, who are supporting

Inconvénients

Long hours, short staffed, demanding, team leaders who pace the office shouting to pick up calls. Never got rota in advance,never got 2 days off together.

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Réponse de Direct Line Group
11mo
We’re grateful for your review and the opportunity to learn from everyone's experiences. We understand that work-life balance is important. While some roles require specific shift patterns to meet customer needs, we aim to offer as much flexibility as possible and are always reviewing our ways of working.​ If you’d like to discuss your concerns further, we’d welcome the opportunity to listen – please contact glassdoor@directlinegroup.co.uk.

Découvrez plus d’avis sur Direct Line Group

5,0
26 févr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

love working part time making my own schedule

Inconvénients

not sure on hours worked

1
avatar
Réponse de Direct Line Group
1y
It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
3,0
5 sept. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing place to develop sales career and in insurance

Inconvénients

Poor management led me to quit

2
avatar
Réponse de Direct Line Group
1y
Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
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