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      DearDoc

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      Save Yourself the Stress - Avis employé Customer Success Manager(CSM) DearDoc

      1,0
      3 sept. 2023
      Customer success manager(csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - it's a SAAS company, you work remote - unlimited PTO - no micro managing

      Inconvénients

      - the company has no clear direction - "onboarding" has nothing to do with the role - you are made to believe that having a BOB of 250+ accounts is normal - zero professionalism - it's clear the CEO is just looking to sell this company - absolutely no diversity -I witnessed a manager, director, VP, and 4 colleagues are leave within my first 3-6 months. Only 1 left for a new position - sales lie to customer, the CEO knows about it and it's still going on - you know it's a bad company when you're told to CYA, but they preach a "team culture " - this is the first time I have personally and professionally outgrown a company - there's no room for growth at this company, after 18 months of being there no conversation about a raise or anything -the "Ai Chat" is not really Ai - sales are closing accounts that shouldn't be using our products, and CSM are left to deal with it

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      Réponse de DearDoc
      2y
      We appreciate your feedback and understand your concerns. We take your comments seriously, as they help us identify areas for improvement. At DearDoc, we are continuously working to enhance our company culture, leadership, and communication. We regret that your experience did not meet your expectations, and we are committed to addressing the issues you've raised. Thank you for sharing your thoughts, and we wish you success in your future endeavors.

      Découvrez plus d’avis sur DearDoc

      5,0
      1 avr. 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great company that is growing very quickly. Amazing place to grow your career and make great money if you work hard!

      Inconvénients

      none great spot to be at!

      1
      1,0
      6 juin 2026
      Sales development representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Meet really nice people that I bonded with.

      Inconvénients

      • Do not be misled by appearances. This place runs on deception from the ground up. • Leadership is misguided at best and outright incompetent and indifferent at worst. • Training is almost nonexistent, leaving new hires to struggle blindly with little to no direction and forced to figure everything out alone. • The sales culture relentlessly prioritizes numbers over integrity, creating a deeply unethical atmosphere. • I frequently felt uneasy about how customers were handled and what was being communicated to them. • If you take your work seriously, this is absolutely not the place for you.

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      Recherches associées: Offres d’emploi chez DearDoc | Salaires chez DearDoc | Avantages sociaux chez DearDoc | Entretiens chez DearDoc
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