Unlock your Potential at DearDoc - Avis employé Customer Success Manager (CSM) DearDoc

5,0
23 déc. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Compensation is competitive. Management takes an active interest in mentoring employees and helping them achieve career milestones. Outstanding performance is always rewarded here. I received two promotions and won a trip to the Bahamas in my first year. The team is the most supportive of any I have ever worked with and most of your coworkers would give you the shirt off their back. We're in it together 100%. Our group is customer obsessed and prides itself on creating genuine human connections in a digital world. Any talented business professional who embodies the values of hustle and heart will do well here.

Inconvénients

No cons, just challenges common to most jobs and companies. We are young and we constantly evolving. Sometimes you will work on a project with undefined processes. It is important to bring strong critical thinking skills and a curious mindset to work each day. In a distributed workforce, it is also crucial to be a self-starter. You'll have all the tools and support you need, but it's up to you to make the most of each day. You will not be micromanaged, but you will be expected to meet KPIs. We are doing well and we are busy. It is important to stay organized and be efficient. Everyone pitches in to help everyone else and it works well because we all pull our own weight.

Découvrez plus d’avis sur DearDoc

5,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

DearDoc is a great company to work for. The training is outstanding and sets employees up for success from day one. Leadership and management are supportive, approachable, and genuinely invested in employee growth and development. There are plenty of opportunities to learn new skills, take on additional responsibilities, and advance within the company. Overall, DearDoc provides a positive environment where employees are empowered to grow and succeed.

Inconvénients

No cons. This job has changed the way I look on life and work in a positive way.

1,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Meet really nice people that I bonded with.

Inconvénients

• Do not be misled by appearances. This place runs on deception from the ground up. • Leadership is misguided at best and outright incompetent and indifferent at worst. • Training is almost nonexistent, leaving new hires to struggle blindly with little to no direction and forced to figure everything out alone. • The sales culture relentlessly prioritizes numbers over integrity, creating a deeply unethical atmosphere. • I frequently felt uneasy about how customers were handled and what was being communicated to them. • If you take your work seriously, this is absolutely not the place for you.

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