I knew 6 months in I'd made a mistake - Avis employé Director Datasite

1,0
26 déc. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I worked for/with a pair of IT VP's that I respected, and who respected me. Soon after I left, both VP's in IT left the company. SO GLAD I got out when I did.

Inconvénients

I'd been lucky enough to work for companies with an awesome culture. I didn't even think to assess Merrill's culture when I joined as an IT Director. My bad. The culture was very tribal, with a clear lack of communication at the Sr leadership level, and very often a complete lack of respect. Rather than work with IT, the business created a shadow-IT organization and worked to undermine formal IT. I knew 6 months in that I needed to get out, but it took me 18 months to make the transition. I learned my lesson and found a GOOD company with a GOOD culture, or at least one that better matched my values. While there are some who are very happy at Merrill, I'd recommend against an IT career there unless they've cleaned shop in the business area. (very doubtful)

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5,0
21 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I like the people here and the office is nice.

Inconvénients

No wellness stipend is offered.

2,0
1 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Coworkers are great. -Training is good. -Customers are usually ok to work with.

Inconvénients

Summary: As a PSS, you'll be expected to support several different products, many of which you will not touch often. It's difficult to be an expert covering so many products and features. They change and update features often, which is both good and bad for customers, but also makes it much more difficult for PSS. You handle really sensitive information (M&A), but are expected to assist multiple customers at once - this is a huge risk. Additional cons: -They implemented a AI agent and then fired several great employees, then increased the rest of the staffs expected workload. -They change ways of working often. -The knowledge base is often out of date. -There's almost always a backlog, but the clients work can be "urgent" - making some clients upset on wait time.

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