Look elsewhere! - Avis employé Field Service Manager DISH

1,0
4 mars 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not very many to think of. Three day weekends are of some help of just trying to get enough rest to start another 70+ hour four day work week. The do offer paid training to technicians and provide necessary tools for them to do their job.

Inconvénients

Location senior management is oblivious to concerns of their technicians and field level management. The place is just one big revolving door and most never even last past six months of employment. Senior management expects you to be in the field as well as do numerous time consuming daily paperwork that could be done by them to help out, but they refuse. Sometimes you will be working 18+ hour days and then they expect you to be back within 6-8 hours and work another 12+ hours. Audit system is micromanagement at it's finest and is extremely counter productive. The current audit process also wastes precious time when you could be having face to face time with your technicians. Morale is the worst I have seen it of any organization I have ever worked for. I have never seen so many "I don't care" attitudes in my career. Senior Management is totally reactive and never takes a proactive approach to anything, thus causing unneeded stress upon warehouse as well as technicians. Gossip is also a serious problem in this organization. For some, they seem to have not left the high school campus. Some will go around from office to office and find out whatever they can and spread it around like the Ebola virus. Trust is a major issue among this company to say the least.

Découvrez plus d’avis sur DISH

5,0
29 juil. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Travel the world and work with amazing prople

Inconvénients

Lots of travel 50% time or more.

avatar
Réponse de DISH
1y
Thank you for sharing your positive experience at DISH! We’re thrilled to hear that you’re enjoying the opportunity to travel and work with such a great team. We also appreciate your honest feedback about the extensive travel involved. We understand that this can be demanding and are continuously exploring ways to make the experience more manageable while still providing the exciting opportunities we offer. Thank you for your dedication and for being a valuable part of our team.
1,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home is the only pro I can think of

Inconvénients

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

avatar
Réponse de DISH
10h
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
Voir les avis par: Utile|Évaluation|Date|Tout