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      Custom Ink

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      Avis sur Custom Ink

      Bankruptcy likely - Avis employé Customer Service Representative Custom Ink

      1,0
      1 avr. 2023
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Free t shirts and hoodies every once in a while

      Inconvénients

      Low pay No room for advancement Management is all extremely inexperienced Executive team completely disconnected from the typical employee Company preaches diversity and inclusion but in reality has an extremely low number of minorities - especially on the executive team The company started to go downhill when Leonsis and co sold their ownership to an investment firm in 2018, Marc is completely disconnected from his employees and anyone working at CI is just supporting his lavish lifestyle

      avatar
      Réponse de Custom Ink
      3y
      We appreciate your perspective with us and value your feedback. We’re sorry to hear you had a difficult time, and we understand that it’s frustrating when you don’t feel heard or valued. We’ve spent much time and effort to expand and improve our diversity and inclusion efforts in the last few years, but we acknowledge there remains work to do. We are constantly striving to strengthen our recruiting among underrepresented communities and ensure all of our Inkers feel valued, understood, and supported. We will share your feedback with our team. If you want to share more about your experience or provide more details, please reach out to us directly at inkerfeedback@customink.com

      Découvrez plus d’avis sur Custom Ink

      5,0
      24 mai 2026
      Assistant project manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Friendly staff and flexible hours made for pleasant work environment

      Inconvénients

      The commute was too great

      1,0
      26 mai 2026
      Store representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good benefits and diversity initiative at the time.

      Inconvénients

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
      avatar
      Réponse de Custom Ink
      1w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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