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      Custom Ink

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      Avis sur Custom Ink

      Misleading/Dishonest - Avis employé Small Business Owner Custom Ink

      1,0
      28 mars 2023
      Small business owner
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I got paid well but only because I was grandfathered into a pay structure that was immediately closed after I achieved max pay in my role. I also loved my coworkers, we had a tight knit community and we all got along pretty well, I will miss working with them.

      Inconvénients

      They lied to us about the financial health of our company. Multiple emails from Marc Katz about how our jobs were in a safe place, there wouldn't be any layoffs, and we didn't need to worry despite the recession. Two weeks after that last email, we were all layed off in the Reno and Charlottesville production facilities. Definitely left a bitter taste in my mouth.

      avatar
      Réponse de Custom Ink
      3y
      Thank you for sharing your experience with us. We’re grateful you took the time to write a review, and we’re sorry to hear you had a difficult experience. The Reno and Charlottesville production facility closures were a difficult decision, prompted by increasing production costs and tight labor markets caused by the pandemic, but we tried to support impacted Inkers with generous severance packages and extended benefits periods. We always strive to learn from and listen to our Inkers, and we will share your feedback with the team. If you want to share further context, please reach out to us directly at inkerfeedback@customink.com

      Découvrez plus d’avis sur Custom Ink

      5,0
      24 mai 2026
      Assistant project manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Friendly staff and flexible hours made for pleasant work environment

      Inconvénients

      The commute was too great

      1,0
      26 mai 2026
      Store representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good benefits and diversity initiative at the time.

      Inconvénients

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
      avatar
      Réponse de Custom Ink
      1w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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