. - Avis employé Customer Experience Specialist CookUnity

1,0
15 oct. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

sin ventajas, no las hay.

Inconvénients

The management team lacks efficiency, and wages remain low despite the growing responsibilities you have to do. The customer experience team is huuuuuge, but there are no plans to increase wages even though the workload continues to grow. As a member of the customer experience team, you might find yourself treated like a child by the people team, even though you're supporting the entire company and delivering excellent service to customers who pay a lot for CookUnity's services. Meanwhile, you're earning less than $1,000 a month. There have been ongoing conflicts among specialists, and wage increases seem out of reach. Additionally, being required to go to the office doesn’t improve the situation, as the work environment doesn't feel positive (it feels but it is all fake). To soften the situation, usually high-ranking staff will visit the office on specific dates, that you will have outing activities, but it doesn’t really change the overall experience. Also, let's not talk about the recent hires for high rank positions that are completely accommodated and done by referrals just. There are companies paying 1500 per month for less than you will do here. PLEASE DON'T WORK here and find a better place!!

Découvrez plus d’avis sur CookUnity

5,0
17 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great place to work. Feels nice to be here and the pay is way above the market.

Inconvénients

Just starting, there's some processes that need to be adjusted

5,0
12 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I’ve had a really positive experience working at CookUnity. The culture is one of the strongest parts of the company — it’s collaborative, open, and genuinely supportive. People here care about doing great work, but they also care about each other. Leadership is approachable and open to feedback. There’s a real willingness to listen and adjust, which makes you feel heard and valued. I’ve felt supported both professionally and personally, and there’s a strong sense that we’re all working toward something meaningful together. It’s a fast-paced environment, but in a good way — there’s energy, ownership, and a lot of opportunity to make an impact. If you enjoy collaboration, transparency, and being part of a team that’s building something ambitious, this is a great place to be.

Inconvénients

Things evolve quickly as the company scales, so you need to be comfortable with change. That said, it creates a lot of opportunity to have impact.

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