Nice place to work, probably dont want to stay for a long time - Avis employé Sales Advisor II Concentrix

2,0
10 juin 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Friendly colleagues, working together with TL is great, though not all TL. Cool workplace, convenient for transportation for both locals and expats. Probably a bit less restricting than some of the other BPO industries. CNX wont leave you jobless easily if the program is not suited for you, they work hard to make sure you dont suddenly become jobless (though some situation is not able to be avoided)

Inconvénients

Quite toxic depending on the project. You may not feel anything for the 1st or 2nd month, but eventually, it will eat at you if you stayed for more than 1 year. Despite the friendly staffs, when talk about work you have to try very, very hard to convince yourself that you love your work. TL would try to motivate but the power of very very high KPI would most probably render TL motivation to you useless. Management will threated your job as part of their motivation and expect you to be very motivated to work hard to keep your job. If you get a new job, your colleague would most probably congratulate you not because you further your career but more likely they celebrate you for finally able to leave the company. No comment on career opportunity, I feel like they are not able to give everyone an equal opportunity because they already have people in mind before job posting so many applicant are not reviewed at all.

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Réponse de Concentrix
1y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Inconvénients

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent Pay and benefits . Trainers prepare you for basic work

Inconvénients

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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