Chaos - Avis employé Technical Support Representative Concentrix

3,0
14 sept. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

upfront about policies and what is expected of you. My project has all the overtime you want.

Inconvénients

right hand has no idea what the left is doing. HR a joke in trying to get anything accomplished. Still trying to get enrolled in benefits. Corporate login doesn't work. HR says its IT. IT says its HR and management is supposed to be putting in tickets to get it resolved but no one seems to want to try get it fixed

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Inconvénients

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
28 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The people and team leads are nice for where I work.

Inconvénients

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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