Do not work here - Avis employé Technical Support Advisor Concentrix

1,0
19 avr. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is the only thing maybe good about them

Inconvénients

Management is so unorganized. Change TLs like every month They don’t care about you This TL gave me a ncns after she said I was approved to go on leave. Spoke to them about it they never did anything, they always disregarded me so I stopped asking. You can’t even reach Hr if you wanted to. No sick time, they will not excuse you if you have a doctors note. No maturity Leave. They want you to do the most answer calls from around the world and I was told we were going to only answer calls in Australia. They set the wrong expectations. They don’t really care about they employees we are just a number to them. literally this TL mention if we don’t do our work right she not getting her bonuses smh . They don’t respond to emails They also said that overtime is mandatory but they include it in your schedule and it’s your job to tell them you can’t do it or you’ll get an half a point for it. This company is literally a joke. micromanaged also We are required to have our camera on all meeting but management don’t have to have theirs on. Make it make sense. Lead by example

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Réponse de Concentrix
3y
We're very disappointed to read this review. We do not condone this type of behavior in any shape or form and we apologize that you've had a less than satisfactory experience with us so far. Thank you for taking the time to leave us this feedback- we need to address your concerns about your leader immediately and need to make sure other staff members aren't having the same bad experience. Please reach out to us anonymously at staff.online.feedback@concentrix.com to help us look further into this. We want to make this right for you and for anyone who may feel the same way.

Découvrez plus d’avis sur Concentrix

5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Paid training Always hiring Occasional snacks Some managers are cool

Inconvénients

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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