Something needs to change... SOON! - Avis employé Employé (anonyme) Concentrix

3,0
3 oct. 2021
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team members, close knit. Work cohesively together in projects. Beautiful office space to work in before COVID. Good benefits. Professional and personal development allowance is fantastic! Health AND Dental insurance is also another benefit that I have enjoyed having

Inconvénients

Attrition rate - a lot of resignations over the past 6 months Management claims they listen but no action following the risks highlighted. Major delay in making decisions on salary bands revision (more than 6 months!) causing team members to leave the organisation Global Management are too far detached from the critical state the SG office is in. Global Management need to support the ASEAN leaders not by lip service but with actions to improve things. Only then, SG will be able to meet the full potential of success it is capable of

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Réponse de Concentrix
4y
Thank you for your review and for your hard work and service; wow over five years and counting! We're happy to see you’ve enjoyed some of the benefits we hold dear; professional and personal development in particular - I hope you’ve been making use of them over the years as intended. We have been working hard on a new salary banding initiative and although this has taken longer than initially anticipated, we are really close to having this right (most importantly) and rolled out globally. We understand how important this is to get right for our talented and valued team. We appreciate how patient you and the team are being. Thank you for the call out regarding support needed from the Global Leadership Team. We now have a fully functioning team with all roles filled at this level - meaning more support and focus into growth and/or challenging areas of the business will be available. We are committed to the success of our Singapore team, clients and business and look forward to seeing great and exciting things in the coming months. Thanks again for the feedback - please feel free to reach out directly to provide further insights so that we can continuously improve and strive for excellence in all we do. After all, we want to be the employer of choice for the best talent in digital. Charley Rowley

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Inconvénients

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Paid training Always hiring Occasional snacks Some managers are cool

Inconvénients

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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