If they could hire speaking computers, they definitely would. As far as they are cheap and remissive. - Avis employé Employé (anonyme) Concentrix

1,0
19 févr. 2013
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Multicultural environment. Relocation package. Canteen. Random social events.

Inconvénients

The management treats you like you are nothing. They do not respect you. They do not listen. They victimise you when you stand up for yourself. You are constantly pressured. They take advance of the need of employment that the most of the people have, and they tend to threaten you when you are not 100% compliant to their requirements and they punish you if you are sick. They assume you do not want to do your job if you stand up for yourself. Everytime they get a negative feedback they reply that your requests are not reasonable (when requests are 10 minutes away from the computer screen every 2 hours, weekend and overtime paid more than usual workdays, bank holidays with double pay, working in rooms with windows and possibility to change air and so on...) They think that some free food is enough to keep a worker happy. They change often rules, they make up the rules: we signed contracts the rules changed and nobody told anything from the management, severe lack of communication regarding important changes and loads of communication about social events. Little chances of career. Managers are not experienced or skilled, it seems that you can progress in your career as much as you are licking the right arses. I need a job and thats why I am there, while looking for something better. I am skilled like all my colleagues. I have studied and I feel I am treated like rubbish quite often. That place is good because it provide you enough money to survive. Nothing more.

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5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Paid training Always hiring Occasional snacks Some managers are cool

Inconvénients

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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