Life is short don't waste your time at concentrix. - Avis employé Customer Service Representative Concentrix

1,0
12 sept. 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Parent company had very profitable quarters by not giving raises to its employees.

Inconvénients

-No room for advancement. (It's a call center) -The company has been losing contracts left and right. (NO job security) -No raises. (2 years with no raise, No matter how hard you work, you are as good as the worst employee according to Concentrix) -Every now and then the company likes to perform an "Employee Evaluation" which is pure BS,( No raises there, even if you got all your "5 stars" review.) -No adequate training for your job. -There is no clear communication between upper manager and employees. -"Bonus" What bonus? you have a better chance of getting hit by a car twice then getting you bonus at Conentrix.The bonus structure changes constantly just like management.

Découvrez plus d’avis sur Concentrix

5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Inconvénients

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent Pay and benefits . Trainers prepare you for basic work

Inconvénients

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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