So Far So Good... - Avis employé Technical Support Advisor Concentrix

4,0
26 juil. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Work from home -Provide Work Computer -Decent training -Supportive Management -Decent cost health insurance IF you're single and young -Pay on time -Overtime available -Decent management support in my experience

Inconvénients

-Very little leeway for absences but that is understandable -The non-disclosure agreement is a bit ridiculous since they don't tell you that you are not allowed to tell ANYONE who you are contracted out to until AFTER you begin training -The pay is low and not a living wage. Sorry but I know what these companies can afford. The reason Concentrix has these contracts is because they're offering a lower wage to their contracted employees instead of what the employees make through the companies themselves. That's wrong, but I need the job. -Benefits are expensive unless you get cheapest plan and are young with no family. Family benefits are ridiculously expensive. -Would be nice if more overtime was allow. Only allowing an employee 20 hours of OT a week sucks because it makes us work more than one job and actually allows us less time to focus on development for Concentrix. -Before you release an update to the programs provided PLEASE make sure they're not buggy to the point where they're constantly crashing

Découvrez plus d’avis sur Concentrix

5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Paid training Always hiring Occasional snacks Some managers are cool

Inconvénients

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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