Experience in CSR role at concentrix - Avis employé Customer Service Representative (CSR) Concentrix

4,0
22 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For my first job, I met really good people had a family expericence, was working as the most effecient person on the floor. The quality of life was really good.

Inconvénients

In turn of the quality life being good you would sacrifice money/salary. For a starting role you wouldn't get a great package. Instead you have the quality of life to go for. For you to make decent money you would have to give 3 - 4 years to the organisation.

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Réponse de Concentrix
2mo
Thank you for your wonderful feedback and for being a part of our team. We truly value the contributions you made during your time with us. It’s always a pleasure to hear from former game-changers like you, and we hope our paths cross again in the future.

Découvrez plus d’avis sur Concentrix

5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Paid training Always hiring Occasional snacks Some managers are cool

Inconvénients

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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