Avantages
They offer a pretty fair reimbursement package of 5k/year for school. Not sure about certs, but they do offer money for those as well and pay for the exam voucher. Work-life flexibility is pretty good and they are very understanding if you have doctor appointments, night classes you need to leave a little early for and generally speaking you do not have to give crazy advanced notice for time off.
Inconvénients
Money, money and money. I have worked with some guys at our client company via CompuCom and you just don't get raises. I have been one of the top performers at my job for the last 2 years. I asked for a raise at the end of year 1, didn't get it. I asked again periodically in year 2, didn't get it. After year 2, we were finally promised raises this year and they failed to deliver because Office Depot / CompuCom was under-performing. The moment I gave my two weeks, a raise was suddenly possible at the exact same date I would start my new job elsewhere. Give me a break. I did my research on what Tier 2 Help Desk makes, and the raise requests were well-within ranges of what was reasonable to ask for. Didn't get it. - other cons = big corporation client politics. - depending on what client you work at via CompuCom, advancement opportunities are relatively limited. you have to wait a long while at CompuCom's biggest clients to get an employee interview / opportunity at that client. However, in the meantime there are other promotions available in the contractor realm at any of their clients. Yet, you may be waiting 2-3 years to get into one of those and THEN you get a raise. You only get a raise by getting promoted at a contractor level at that client site.