Avantages
Very laid back environment. Managers are not around much, so you are able to be on your phone or surf the web as long as you meet your quota on calls. Decent, albeit hard-to-track, pay, as well as PTO (Vacation, sick, personal days). The Brentwood office has its own parking, and has food delivered daily that you can order (not free).
Inconvénients
This company has a reputation for being a revolving door to recent college grads and people switching career paths, and with very good reason. Managers are non-existent, always constantly in "meetings" that don't seem to actually produce anything. And, even if they are around, they are less knowledgeable than most of their subordinates on the questions you have. You receive little-to-no training right off the bat, and if you want further training on anything, later on, you won't receive any. Management keeps shifting roles and positions around to whoever is their favorite person of the month, which reflects how you will get promoted or rewarded throughout the company. Favoritism is rampant, with management rewarding suck-ups who don't meet the job requirements over actual hard workers. Unless you're a young, male recent college graduate, you won't find any success in this environment. New positions, functions, and products are constantly being launched without any sort of plan on how they should be run. As a result, all the different departments are disconnected and do no get along with each other, and customers are left in the dust. The company has supposedly been taking strides on improving the customer experience, but all Comdata has done is worsen their customer service to inexperienced and rude call center employees and sales reps who have no idea how the products actually works. The pay is horribly structured and makes it almost impossible to track how much you'll actually make. At the end of the day, this place (if you even stay around long enough to realize it) will just run you into the ground until you quit for the first job you come across that isn't Comdata, or resign.