Deactivated without explanation - Avis employé Chat Moderator Cloudworkers

In the last 12 months, everything has gone wrong with them. Many people have been automatically kicked out of the system, with no explanation or reason. No one gets any response from Mr. Andreas (if that's even his real name). He completely ignores emails and offers no clarification as to why this happens. Despite sending out "help" emails, he remains rude and unresponsive, causing people to be afraid to email him at all.