Good entry level job, terrible place to make a career - Avis employé Software Support Brdata

3,0
10 juil. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Full-time job that requires little to no requirements - Other techs are good people and fun to talk to - Great job to start building your resume with - 9 to 5:30 job - Gives you experience in customer support, troubleshooting, networking, windows server 2003-2016, using a ticketing system - Summer fridays (half day every other friday during the summer) - Can wear jeans and a t-shirt everyday

Inconvénients

- Unless your last name is Abbene, you won't be receiving a promotion here - You will never be acknowledged for good work unless the managers see it in person - No yearly reviews, no raises (unless you demand one) except a 1% "cost of living" increase - Health insurance is 400 dollars a month - Training and documentation is atrocious. - Managers will either ignore you or give you a 5 hour lesson on a question. Other techs will help but are mostly busy taking care of problems that they can't handle either - Program is based on a dead language - No benefit to finishing work early - Some customers will know more about the system and some customers will also be picky about who takes their calls - Schedule is not very flexible

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Réponse de Brdata
7y
We thank you for sharing your personal experiences here at BRdata despite the exaggeratory or incorrect nature of some of your statements. As always we appreciate feedback, which we use to continually improve our environment for our teammates and in turn, for our clients. We want to make sure each of our employees’ voices are heard since they provide valuable viewpoints to help make BRdata a great place to work and since they provide innovative ideas to help the company grow. With this in mind, for quite a while, Management has set up routine private meetings with each teammate to provide them with direct opportunities to discuss concerns and/or suggestions for the company and work environment. These sessions are also used to help provide road maps to reach an employee’s goals and allows management to better assist in fulfilling those goals. This is in addition to our yearly reviews and Management's open door policy to make sure every employee's voices/opinions heard. Just as we focus on each employee's views/goals, we also do the same with training. We cater our trainings to each employee's strengths/weaknesses as to prepare them as best as we can for their career at BRdata and help them expand their abilities. We are sorry to see we missed the mark for your time here, but with our goals and our mission statement in mind, we will be sure to continue to grow and learn from each experience to make each employee’s time as part of the BRdata family the best possible. We value everyone's opinions and strive to constantly improve the company, work environment, and experiences.

Découvrez plus d’avis sur Brdata

5,0
13 sept. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Really easy to work, within the time frame

Inconvénients

Wanted more hours, but it was really easy work.

3,0
3 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Flexible work schedule - WFH opportunities

Inconvénients

- Low pay - Expensive benefits

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