A just ok job - Avis employé Customer Service Representative Booking.com

3,0
27 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nice team atmosphere and very helpful colleagues + the opportunity for overtime

Inconvénients

Micromanagement and high stress with the volume of work plus the bad treatment from customers

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Réponse de Booking.com
1y
Thank you for sharing your observations with us. It is wonderful to hear that you have experienced a nice team atmosphere with helpful colleagues at Booking.com, along with the opportunity for overtime. However, we understand your concerns about micromanagement, high stress due to the volume of work, and challenging interactions with customers. Your feedback is invaluable to us, and we're dedicated to fostering a positive work environment where everyone feels supported and respected. If you have any further insights or suggestions on how we can address these challenges, please feel free to share them with your manager or HR representative. The Booking.com team

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5,0
30 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great, definitely recommend if looking for start up

Inconvénients

No cons all pros only

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Réponse de Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The team had a fun environment.

Inconvénients

You have to deal with tough customers.

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Réponse de Booking.com
1d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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