Awful - Avis employé Senior Guest Service Agent Booking.com

1,0
4 janv. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

SOME okay people. Office was somewhat nice.

Inconvénients

Where to start? Clueless management, treated like numbers rather than people. Even worse now that all customer service is outsourced, so people are treated even more like cattle and less like people.

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Réponse de Booking.com
3y
We appreciate you taking the time to share your perspective – it is a valuable opportunity for us to learn. It is unfortunate to hear that your experience was not up to our standards, as we aim to offer our employees an open and supportive culture. In a period of growth and change, we’re doing our best to provide our Management team with the right tools for continuous improvement. The positive experience of our customers, partners and employees is at the center of our focus, therefore your feedback is important to us. The Booking.com Team

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5,0
30 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great, definitely recommend if looking for start up

Inconvénients

No cons all pros only

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Réponse de Booking.com
4d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexibility, make your own schedule

Inconvénients

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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