Benefits
Work life balance
You can listen to music or videos while you work
Good team building events
Good Segway into other departments in the company but it is VERY competitive
Inconvénients
The job itself is not hard but it is monotonous, I can see it being a good first job for someone starting their career. Management is fine but they have a "it will be fine" attitude instead of really taking in the opinions of the people who actually do the work when implementing changes. Your pay will suck and expect a barely 3% raise every year.