Doesn't live up to their Core Values - Avis employé Client Service Representative Ascensus

2,0
25 janv. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good amount of PTO with the option to purchase more. Flexible work schedule.

Inconvénients

Management doesn't care about the well being of their staff. Some employees know more about the day to day than management. Management doesn't appreciate those who are true assets to the company, but instead they insult their good employees behind closed doors to other employees or managers. High turnover rate due to a ton of temps/contractors hired at the end of each year. Lack of quality investment in training new hires. Zero accountability is held towards employees & management doesn't take ownership of any issues as the leader of the group. Work area is not ergonomic, causing people to have neck back & shoulder issues. Employee opinions & ideas for a better work place & work flow doesn't matter. There is little to no opportunity to move up, and what opportunities there are is rigged by management prior to conducting interviews.

Découvrez plus d’avis sur Ascensus

5,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I just started with Ascensus 1 month ago and have been in training for 4 weeks. It has been a great experience so far. The people are great! They really do follow Ascensus's Core Values of People Matter, Quality First and Integrity Always. They do a great job in creating Team Comradery when most of the company is working remotely. The training really helps prepare you for your job and sets you up for success and the Trainers are awesome!

Inconvénients

No cons to report so far.

5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Inconvénients

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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