Great Start - Avis employé Customer Service Representative AnswerFirst

3,0
13 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing scheduling flexibility and able to control hours

Inconvénients

Repetitive and sometimes stressful dealing with the results of other companies deceptive outreach tactics

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Réponse de AnswerFirst
6mo
Thank you for taking the time to share your experience at AnswerFirst. We’re glad to hear that our flexible scheduling made a positive impact during your time with us. We work hard to provide this flexibility for our team members. We also appreciate your honest feedback regarding the challenges of the role. Customer service work can certainly be demanding at times, especially when handling situations that originate outside our organization. We continually strive to support our representatives through training, resources, and ongoing improvements to make these interactions as manageable as possible. We’re appreciate your contributions during your time with us and wish you continued success in your future endeavors.

Découvrez plus d’avis sur AnswerFirst

5,0
17 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I love the flexibility AnswerFirst offers. The shift leaders, managers, and support staff are wonderful, caring people who always have your back. Overall, it’s a fantastic company that puts its people first

Inconvénients

While there are no major downsides, call volumes can occasionally be excessively high; but dealing with busy periods is part of the job.

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Réponse de AnswerFirst
6d
Thank you for your 5-star review! We are so pleased to hear that you feel supported by our leadership, management, and support teams, and that you value the flexibility we strive to provide our employees. We also appreciate you sharing your perspective on our call volumes. We understand that busy periods are part of the job, and we truly value your commitment and understanding. Thank you for being a part of the AnswerFirst team—we are lucky to have you!
4,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I love the Schedule flexibility

Inconvénients

Wish it were weekly and hourly Pay

1
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Réponse de AnswerFirst
6d
Thank you for taking the time to share your feedback. We're delighted to hear that you value the flexibility of our schedule, as we strive to create a work-life balance that supports our team members. We also appreciate you being candid about your desire for different pay options. We appreciate your contributions to the team and hope to serve you better going forward to earn a 5-star review!
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