Horrible place to work if you are over 50 - Avis employé Sales Agent Answer Financial

1,0
29 sept. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

If you are under 40 they actually seem to care more about your success. Not so muh for those over 50.....

Inconvénients

Over age 50 employees treated much differently from younger employees...given the worst states and the worst clients. Most of my customers lived in housing projects so I did get to learn alot about government housing and housing authorities.. My 2nd manager-a good guy- actually went to bat for me to upper management to get the horrible que that I was assigned to changed and the director would have none of that. I was given the worst call que after another over 50 employee quit on my team.-they do not give these horrible ques to younger employees. Younger employees are given one on one coaching from seasoned veterans of the company to help sales. I was left to wither like a dead leaf with no help and no one who cared. I had the lowest conversion rate in the company and it was like they wanted me to suffer until I quit. No chance for bonus or holidays off-they go by sales and seniority so if you are at the bottom you will work all holidays. I was treated like a "dog's body" just someone to keep a seat warm and take the garbage calls from welfare dwellers while younger and favored salespeople were given ques with homeowners and other responsible people-they were able to bonus some. Do not apply or work here if you are over 50. Rampant age discrimination. I am actually filing a complaint with EEOC...not so much for the money-doing it to help out any other poor souls over 50 who gets treated as I was. I resigned voluntarily after using up my vacation days. If you give a two weeks notice they escort you out the same day and do not allow you to work the two weeks, They think that you will take the garbage leads with you to your next sales job-are they serious? There top 40 sales wall does not have a single agent over the age of 50. If you want to work for a company that cares nothing about the success of those over 50 be my guest. My blood pressure and depression went through the roof until I had enough. Do not waste your time. My training class had 27 people and a year later over half had quit....that tells you alot about what a horrible place to work this is. If you want to deal with people who lie, don't have any money and live in the projects than this just might be for you. If you want a job that guarantees failure-you might like it as well. Biggest mistake I ever made working here and it was the worst job I ever had in my 40 year work history. I wish I could give this place negative stars! CEO has no idea how bad this place is to work-he has no clue and is so far removed from the garbage I dealt with everyday-he could care less.

Découvrez plus d’avis sur Answer Financial

5,0
23 juil. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Opportunities are available throughout the company

Inconvénients

Nepotism runs ramped in some departments

1,0
11 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Really the only pro's this place has to offer anyone is that they pay for your licensing.

Inconvénients

So many cons its hard to find a place to start. I've been with this company for more than a decade. And I will say that back then it was such a fantastic place to be. But thats the past. Let's start with the newest version of the compensation plan. Or lack there of I could say. They took away the retention bonus that you received monthly. Which is a huge blow for people that write clean business. The point system that they go by is an absolute joke. With actually a few more policies written at this point in the month than the previous month on the old plan, I am at les than half the bonus amount that I was before. On top of that if you do have any policies cancel now they actually take points (money) away from you. So comp plan is a disaster. Now lets talk about what they call your SOMS goals. So first of all, you should look at the very different definitions for the words goal and quota. Because what they have here is definitely not goals by definition but quotas. Because if you dont hit your "goals" (which are quite lofty by the way) you are going to get gone. Just call it what it is. A goal should be something to look forward to and celebrate. Not something that is mandated. Like I said, its a quota not a goal. Now lets talk about micromanaging. Since this company has been fully taken over by Allstate now, it has become just unbearable. I've truly never seen anything like it. Even your breaks are scheduled now. So whatever you do, don't have to use the bathroom outside of your break times. You get two fifteen minute breaks per day. You have to take all fifteen minutes at a time. So like I said don't have any stomach issues. And don't drink too much water and have to use the bathroom outside of those scheduled times. And no, I'm actually not kidding about that. Every single part of your day has to be scheduled. There are no excuses or exceptions. They also are very heavy on call scripting. Which takes away any sort of humanity to the whole process. The call volume is also not very good. The wait times between calls are far longer than they were even 5 years ago. But remember during those wait times you had better not need to use the bathroom or anything at all because you have a schedule for that. And you definitely can't afford to miss a call. You'll get yourself in trouble for that as well. To be honest, there are far more cons to go and my fingers will be done for before I get through the rest of them. There is a reason that very good agents that have been here for a long time are looking to get out. I am as well. I don't have much longer here. The job market in the insurance business is far too wide open for anyone to stay here. So do yourself a favor and stay far far away from this place.

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