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      American Express

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      Avis sur American Express

      Never work for Amex call centers - Avis employé Customer Service Representative American Express

      1,0
      10 sept. 2008
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The only good thing I can say is that the pay was ok for the area.

      Inconvénients

      Well, it was like being in the army.. you had set breaks, you could not change breaks. You were set up with a schedule (no choice). The managers would yell at you for no reason and make you feel stupid. They would get mad if you took a 2 minute bathroom break, I have a medicial condition.. I wasn't at Amex that long due to their attitudes. Everyone there was unhappy and had a attitude about everything, it was not a great learning enviroment either. They trick you during training time.. they make it seem it's the best place in the world to be. LIES!

      Découvrez plus d’avis sur American Express

      5,0
      8 juin 2026
      Manager, strategic planning
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great work-life balance and benefits

      Inconvénients

      Outdated systems and people repeating work

      3,0
      8 juin 2026
      Consumer banking
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Inconvénients

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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      Recherches associées: Offres d’emploi chez American Express | Salaires chez American Express | Avantages sociaux chez American Express | Entretiens chez American Express
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