Their desire to let someone else run their IT infrastructure is the first step to ruin. - Avis employé Network Engineer American Express

5,0
31 août 2008
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The understanding by leadership about the importance of a work-life balance. The pay is good, the benefits are relatively good, the ability to move around within the company is true value in working for AMEX.

Inconvénients

The constant desire for them to outsource, outtask, and offshore every piece of IT, alienating their professional employees, while treating zero skill customer support representatives as protected people.

Découvrez plus d’avis sur American Express

5,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

World class organization Culture Perks

Inconvénients

Work life balance Time off

3,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Inconvénients

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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