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      American Express

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      Avis sur American Express

      This job is for peole who want to sit and be monitored around all day for a slightly higher paycheck. - Avis employé Customer Care Professional American Express

      1,0
      16 août 2008
      Customer care professional
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The reputation of the company is really good. I worked in their phone center though and it is very different form the rest of American Express.

      Inconvénients

      Being tied to the telephone and not able to have the freedom to walk around. Customers were rude over the phone. Requesting time off was hard especially calling in sick. The penalty system is a 3 strikes and your out, and the strikes could be breaing any of the thousands of rules they have.

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      5,0
      9 juin 2026
      Vp of operations
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      World class organization Culture Perks

      Inconvénients

      Work life balance Time off

      3,0
      8 juin 2026
      Consumer banking
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Inconvénients

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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      Recherches associées: Offres d’emploi chez American Express | Salaires chez American Express | Avantages sociaux chez American Express | Entretiens chez American Express
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