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      American Express

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      Avis sur American Express

      Stress! - Avis employé Customer Service Representative American Express

      1,0
      29 mars 2018
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The company offers a great benefits package to their employees and the vacation time isn't bad either.

      Inconvénients

      I think I lost about a decade of time from my personal mental stability and physical health. This job isn't for the faint of heart, as not only will you be dealing with exceptionally difficult situations on a day-to-day basis, but you will also have to deal with extreme metrics that are sometimes not even realistic. Career opportunities are a joke, volume of work is insane, and work/life balance can be challenging.

      Découvrez plus d’avis sur American Express

      5,0
      9 juin 2026
      Vp of operations
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      World class organization Culture Perks

      Inconvénients

      Work life balance Time off

      3,0
      8 juin 2026
      Consumer banking
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Inconvénients

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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