Absolutely life draining - Don't do it - Avis employé Customer Care Professional American Express

1,0
22 août 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Money, benefits. The money you make is crazy and absolutely no where else can beat that, but it is not worth it.

Inconvénients

Management, Metrics. Even in a regular customer service area, you are FORCED to sell. You also have to think about 7+ metrics that include sales, surveys, call time etc and you WILL be micromanaged if you are disliked.

Découvrez plus d’avis sur American Express

5,0
7 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great People, Leadership & Pay.

Inconvénients

Does not support a remote-first workforce.

5,0
26 nov. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Inconvénients

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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