Happy, satisfied and proud - but overworked and tired! - Avis employé Project Manager American Express

4,0
5 janv. 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company cares about employees - extra effort is expended keeping employees informed about changes, celebrating successes, challenging everyone and rewarding excellence. Allows flexible hours, work from home that supports work-life balance. Good opportunities for advancement within my department.

Inconvénients

Directors are super individual contributors, not organizational managers. As such, there are gaps/overlap in departmental and interdepartmental roles and responsibilities. This causes problems for others lower in the organization to address/resolve on an individual basis rather than organizationally. Workload can be extreme for high-contributors.

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5,0
11 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work-life balance and leadership

Inconvénients

it'd be nice to be fully remote

3,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Inconvénients

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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