Fantastic people, poor leadership and product quality - Avis employé Employé (anonyme) Adeptra

Professional environment and knowledgeable coworkers. Freedom to present a solution to a problem and have it earnestly considered. Middle management really looks after it's subordinates, and isn't demeaning when correcting incorrect behaviour. Management does try to work with subordinates to accommodate various situations. Good Wiki style documentation system that allows employees to update information that they come across.

Rotating schedule to specific positions, really messes with one's sleep pattern. Not many people can deal with a rotating schedule on a biweekly basis for a long period of time. This leads to frequent turnover. Proprietary technology makes troubleshooting more difficult. Frequent sense of urgency at the end of the month to get specific items done.

Free Pizza lunch the first Wednesday of the month. Nice people to work with. Salary was competitive. Flexible work schedule and ability to work from home.

Sr. Leadership did not act quickly enough in dealing with resources constraints, especially off-shore resources. Priorities kept changing based on client escalations. Health benefits were costly and not very good.