Don’t waste your time working here - Avis employé Sales Support Associate ARS-Rescue Rooter

1,0
25 sept. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent pay for an entry level job

Inconvénients

Ok where do I start? You will work in a Home Depot with very little indication that you’re not a Home Depot employee. So be prepared to train yourself to learn how to work every single department if you plan on selling anything. Speaking of training, you will receive a day or two of training then off you go to your store with little to no supervision and support. They’ll try to tell you that this will give you more freedom, but if you need any advice or assistance, I hope your supervisor answered their phone more often then mine did. Next, you’re at the mercy of Home Depot whom by the way have their own reps whom are basically doing the same job as you, and the management will knee cap you to ensure they’re reps get the leads instead of you. Right time will cut your hours in half if you haven’t gotten a lead as fast as they want. They will take you off the clock in the middle of your shift. The representatives I sent to do estimates I learned after I left we’re going into business for themselves costing me at least $600 in commissions. I found this out because RTHS was kicked out of my Home Depot because of this a few weeks after I left. I guess the main point of this is not to say right time is horrible but the lack of supervision and support means your pretty much going to be figuring out how to sell their products on your own.

Découvrez plus d’avis sur ARS-Rescue Rooter

5,0
20 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great company, good benefits, great growth opportunities.

Inconvénients

No bonus, but that is based on accepted offers.

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Réponse de ARS-Rescue Rooter
1mo
Thank you for the great review and for sharing your experience with ARS. We’re excited to hear you are enjoying the benefits and seeing strong growth opportunities, especially early in your career. We appreciate your transparency regarding bonuses and PTO, as we continue evolving our benefits and policies. Thanks for being part of the team and contributing to our continued growth!
1,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You can take work truck home.

Inconvénients

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

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Réponse de ARS-Rescue Rooter
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
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