Selling you on a sales job - Avis employé Sales Associate ARS-Rescue Rooter

1,0
3 mars 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Easy interview process, no cold calling

Inconvénients

The offer letter does not state anything other then they are offer you a job. No explanation of benefits, no explanation of commission schedules or how you are going to be paid. It only stated that you can accrue vacation after you have been there 7 months AND that vacation is not paid time off, its personal time off.

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Réponse de ARS-Rescue Rooter
6y
We would like to gain more insight into your comments. Please contact the HR Department as soon as possible at 901-271-9700 or at talent@ars.com. Thank you.

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5,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay, amazing benefits, super easy if you’re a people person, amazing management team

Inconvénients

Intensive KPI tracking, independent workload, not work life balance friendly. Your performance can be affected if you’re having a bad day. People treat you like scum of the earth

1,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You can take work truck home.

Inconvénients

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

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Réponse de ARS-Rescue Rooter
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
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