bonus disparity. Leaders 10% - reg employees 1% - Avis employé Client Service Representative ADP

1,0
13 août 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You can be best friends with the next leader to be considered for promotion. If you like to kiss up to advance in your career, this is your place for sure, by adulation.

Inconvénients

In 2025 Leaders get 10% bonuses. Regular employees only. 1% bonus Employer offered Health insurance is more expensive than many employers. They look like they are preparing to let AI do all the work, and perhaps they plan to let go of employees once they have AI prepared. Managers are very numb to requests for reasonable accommodations. They seem to not want anyone to ask for accommodations as they always ignore requests. You already know who will get the promotion ahead of time. They baptize their best friend. It’s a chain of best friends promoting their best friends. No real opportunities unless you become the best friend of someone and you get lucky to be in that person’s group. All the projects and emerging leader programs are given to their buddies… So we already know in our team that the next team leader is Maggie, and after Maggie it is Isis and before Maggie we know it was Amber and before Amber we knew it would be Alexis. All these are fictional names but it is so evident. Polices are not consistent. They can be reprimanding one employee but the other employee doing same thing will only be told so they can say they were “consistent” but they certainly have more flexibility for their favorites. They don’t give employees discretion to simply work from home should they want to. They are so strict and inflexible with this, that honestly they live in the past. This is not the ADP I once worked for when in 2016 and 2017 everything was much better. Even though the stock price is higher now, it makes no sense to give employees a 1% bonus but leaders a 10% bonus. That is NOT “winning as one”

Découvrez plus d’avis sur ADP

5,0
30 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good opportunity and work environment

Inconvénients

Sales process can be out of your hands at times

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Réponse de ADP
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor.
1,0
4 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Inconvénients

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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Réponse de ADP
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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