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Présentation de Hastings Direct

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Bexhill-on-Sea, Angleterre (Royaume-Uni)
De 1 001 à 5 000 employés
Entreprise non cotée en bourse
Agences et courtage en assurance
Entre 50 et 100 millions CHF par an
Admiral Insurance, Swinton Insurance, LV=

Avis sur Hastings Direct

  • « Good overall but not for everyone »

    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Quality Assessor - Leicester, Angleterre (Royaume-Uni)
    Employé actuel - Quality Assessor - Leicester, Angleterre (Royaume-Uni)
    Point de vue négatif
    Aucune opinion sur le PDG

    Je travaille chez Hastings Direct à plein temps (Plus de 5 ans)


    All my direct managers over the years have been great, genuinely caring for the welfare of their teams. The company offers good benefits, shifts have changed for the better since I was on the phones, and there are flexible working options in some roles. The absolute best thing is the people who work here as they make coming into the office so much more enjoyable.


    From an outside perspective it appears there are major problems in the Renewals department - staff on the frontline there have over the last 12 months come under increased commercial pressure and targets, driving bad behaviours and decreasing morale. The Quality department needs a whole extra team of people to meet demand but there is no likelihood of this being provided. These problems are typical of many call centre based environments but have increased in the Renewals department compared with how things used to be. Higher up there have been a few management "restructures" which don't give great confidence in direction/state of the business.

    Conseils à la direction

    Remember the importance of quality over quantity, not rushing into changes and invest where it's needed.

Voir les 191 avis

Photos chez Hastings Direct

Hastings Direct photo de : Charity Day
Hastings Direct photo de : Tour of Britain - Charity Cycle
Hastings Direct photo de : Leicester Careers Fair
Hastings Direct photo de : Donation
Hastings Direct photo de : Bexhill HQ
Hastings Direct photo de : The Hastings Direct Great British Bake Off!
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