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Présentation de Brookson

Warrington, North West England, Angleterre (Royaume-Uni)
Entre 201 et 500 employés
Entreprise non cotée en bourse
Entre 100 et 500 millions CHF par an


Avis des employés Brookson

  • « Good start and money for fresh grad -- not good for the soul »

    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Customer Service Executive - Warrington, North West England, Angleterre (Royaume-Uni)
    Ancien employé - Customer Service Executive - Warrington, North West England, Angleterre (Royaume-Uni)

    J'ai travaillé chez Brookson à temps plein (Plus d'un an)


    Management looked after new hires.
    Training is well structured.
    Money was reasonable for the position.


    The company offered a relatively buggy and sub par product which meant a lot of complaints.
    Company tried to automate too much without enough real accounting experts on hand to address concerns. This meant a lot of the time you had to 'fob off' your caller and they often became wise to it.
    Usual problem or callers getting frustrated at having to repeat themselves if they call in numerous times.
    Sales would sell membership packages to people incapable of running their own accounts -- i.e people who couldnt speak english or were not IT or accountancy literate. These people would get themselvs in trouble with the HMRC. Demoralising dealing with these people as you very much felt like you worked with the bad guy.

    Conseils à la direction

    Hire more accountants.
    Screen sales calls to ensure people are capable and aware of the risks assosciated with managing their own accounts and setting up limited companies.

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Prix et distinctions de Brookson

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