J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez William Hill (Erdington, England) en oct. 2016
Entretien
Online application with scenarion test. Very easy face to face interview, pretty much discussed why I wanted the job with a few questions in which theyd tell me a situation and i had to give my own example of what i did etc. For example dealing with a difficult customer (that's a biggie as it's essential for working here)
Focus on giving the best customer experience, and talk about examples of handling money and you've basically got it in the bag.
They're looking for someone reliable and able to follow instructions.
J'ai passé un entretien chez William Hill (Londres, Angleterre) en oct. 2024
Entretien
You complete an online application with multiple choice that show your personality, work style and decision making skills, and then scenario based questions. If you pass that, the next and last stage is an interview.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a difficult customer
J'ai postulé en ligne. J'ai passé un entretien chez William Hill
Entretien
The interviewer was remarkably welcoming and the entire process was fairly casual. The questions focused on customer experience history and were straightforward. Perhaps this was unique to the personality of the interview, but they were very conversational.
Questions d'entretien [1]
Question 1
Have you ever dealt with an angry customer? How did you deal with the situation?
J'ai postulé en ligne. J'ai passé un entretien chez William Hill (Londres, Angleterre) en août 2020
Entretien
I applied online, I got a telephone call with a manager a few days later with simple questions about availability and right to work in the Uk.
I then got an interview in person with the Area Manager in London. They asked me lot of examples about how to cope with a rude customer, how to work well in a team, which kind of standards I am used to follow etc.