You have to apply online. Once you pass the assessment, your application is sent to the hiring store that you applied for. The manager called me for an interview a month after I applied. We played a bit of phone tag before an interview was scheduled. The interview was professional but comfortable. The position was described to me, as well as store values & expectations. At the end of the interview I was offered the job, and the manager sent me a link in my email to agree to a background check. After the background check went through (about two weeks), I was asked to go back to the store for orientation (paperwork), and then I was given my schedule. It was a long hiring process, but it wasn't inconvenient otherwise.