Applied on company site and received a text message from a TA about a week later to set up an interview. The interview was over video conference and lasted about an hour. The interview was professional but not intimidating. She asked questions from a company script and then thoroughly explained the job and what the next steps would be if hired.

It was a very typical interview process. I interviewed with 3 separate individuals who all asked the majority of situational questions where the interviewee was to share examples of: an issue or client/customer question, my response and how it was handled or resolved and the client's response.