J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Octopus Energy (Londres, Angleterre) en mars 2024
Entretien
The interview was in stages, three different interview and some practical tests, interview was casual one to one chat, felt no pressure straight forward. I had to take day off work to attend.
J'ai postulé via la recommandation d'un employé. Le processus a pris 4 mois. J'ai passé un entretien chez Octopus Energy (Nottingham, Angleterre) en févr. 2025
Entretien
Brilliant, Practical and Written test and 1-1 interview, Everone was very friendly and helpful. Everything was explained to me and all my questions where answered. The prcces lasted approx 2 hours but it seemed to fly by, I did not feel nervous at any point.
Questions d'entretien [1]
Question 1
I was asked how I would explain an issue to the customer
Very easy, clear instructions and Ellie replied to any questions I had and very very helpful. Questions were relating to the job which is always a good thing. Very professional when I arrived for the test.
Questions d'entretien [1]
Question 1
General customer services questions for helping customers
J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez Octopus Energy (Coventry, Angleterre) en mai 2024
Entretien
Practical trade test, fault board for electric and gas meter with over 15 faults on each
Question paper with around thirty two questions with a 16 min time limit.
Face to face interview about what you would do in certain situations and about customer service
Questions d'entretien [1]
Question 1
What you would do if customer had a faulty meter and you could not get them back on supply that day?