J'ai postulé en ligne. J'ai passé un entretien chez HCLTech (Bengaluru) en oct. 2023
Entretien
Interview was mostly scenario based.
Not difficult
2 rounds then offer letter
They might offer less package.
Last round will be Hr. Very good experience.i was told during interview that they selected me
J'ai postulé via un recruteur. J'ai passé un entretien chez HCLTech
Entretien
Service Management/ Change Management/Incident/Problem Management.
SIAM (Service Integration and Management ). Interviewer mostly focused on in depth knowledge of service management. Scenario based question are there. So prepared some Scenario based question .
Questions d'entretien [1]
Question 1
1. KPI of Incident, Change Management,
2. What are different kind of changes.
3. How we can avoid emergency changes.
4. As a change manager what is your two focus point.
5. In a 1 year old account you found that there are few gaps in process. How will you deal with it.
6. Interrelation between change /Incident/Problem
7. Give an example where an event turns into incident and then Configuration management.
8. Problem management Technique.
9. Difference between Incident and critical incident management.
10. Fire in a data center. Will you invole problem management team.
11. SIAM knowledge
J'ai postulé via un recruteur. Le processus a pris 6 mois. J'ai passé un entretien chez HCLTech (Kraków) en oct. 2010
Entretien
I was interviewed 4 or 5 times on the phone between April and September before being invited for a face-to-face interview.
The process is complicated, approval remains pending for a long time at all levels. The recruitment team was based off-site and did not provide feedback when promised. In the end I had to chase HCL's internal travel agent for a ticket to get me to my interview because no one else did.
Questions d'entretien [1]
Question 1
General questions about background and skills. Only in the last face-to-face round I was asked questions more to the point.