J'ai postulé en ligne. Le processus a pris 4 mois. J'ai passé un entretien chez Con Edison (Brooklyn, NY) en févr. 2014
Entretien
Very meticulous. One test on a computer which is five parts. Must pass each part before going on to next part. Then interview with manager with 20 pre set questions. Then there was a medical exam you had to go to before you get hired. Sight, hearing, flexibility, vitals, etc., etc., etc...
Questions d'entretien [1]
Question 1
What would you do if you walked into work and noticed a puddle of water on floor?
J'ai postulé en personne. Le processus a pris 3 semaines. J'ai passé un entretien chez Con Edison (New York, NY)
Entretien
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
Interview Process was pretty easy and straight to the point. Questions asked were pretty much scenario based questions. The interview was with two people each asking you one scenario at a time. Wasn’t difficult. Just think before responding and you shall be good.
Questions d'entretien [1]
Question 1
Describe a time you dealt with a difficult customer and what was the outcome?
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Con Edison (Brooklyn, NY) en août 2024
Entretien
The interview process was pretty lengthy. During the interview, the majority of the questions were scenario related. The other portions were about prior experience with customer service. Certain questions were harder than others, but an overall good experience.
Questions d'entretien [1]
Question 1
What would you do if a customer called about their power being turned off, had a high balance for non-payment, but had a baby in the background? Would you turn their power on?