J'ai postulé en ligne. J'ai passé un entretien chez BMO Financial Group (Winnipeg, MB)
Entretien
It's a digitial interview, there are 12 questions, 90 seconds for each question, and 3 attempts for each, and also 90 seconds to prepare for your answer. Some behavior questions
Questions d'entretien [1]
Question 1
1. What interests you in the Customer Service Representative role?
2. Please briefly describe your current or past experiences that you feel most closely relate to this position?
3. What are some accomplishments or milestones that you are most proud of?
4. Tell me about a time when you made a mistake. How did you fix it and what did you learn?
5. Tell me about a time when you exceeded a customer's expectations?
6. Tell me about a customer sale (e.g. suggesting/upselling a product or service) you are most proud of?
7. What is something that is not on your resume or on this video that you would like to share?
8. Please provide your availability on a regular, ongoing basis based on our branch hours.
J'ai passé un entretien chez BMO Financial Group (London, ON)
Entretien
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Questions d'entretien [1]
Question 1
Tell me about yourself. What made you want to apply.
J'ai passé un entretien chez BMO Financial Group (Thornhill, ON)
Entretien
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
1-on-1 with assistant branch manager. Why do you want to work at a bank? Behaviour questions, like what would you do if you made a mistake. Tests your language abilites like Chinese.