Extremely stressful working environment: No matter how hard you work, it's never enough.
Arbitrary productivity evaluation: Productivity counts only closed tickets, regardless of the total number processed.
One-sided commitment: You're asked to commit full-time, yet you can be dismissed or asked to leave at any moment without notice.
Unpredictable and fragmented work schedule: You end up working only about 2 to 3 hours per day at random intervals, sometimes separated by extended breaks.
Excessive and imposed breaks: Frequent mandatory “extended lunch breaks” disrupt workflow and productivity.
Toxic management: Weekly indoctrination meetings, favoritism, and archaic management style.
Refusal of legitimate rest day requests: Management frequently denies requests even when made in accordance with internal procedures.
Constant procedural changes: Procedures change so often there's no time to master or adapt to them effectively.